Shipping & Delivery
SHIPPING & DELIVERY
All our cases are made to order. We require one week to source the fabrics and finish production. Some orders may take longer due to unforeseen circumstances. You will receive an order confirmation email once your order has been successfully placed and additional emails once your order has been shipped and delivered.
Due to impacts of COVID-19, please be aware that USPS is experiencing unprecedented volume increases with limited employee availability. Their standard delivery time is currently 7-10 business days and International shipping is currently at 7-14 business days.
WHERE ARE YOU SHIPPING FROM?
All orders are shipped from our warehouses in Los Angeles, CA and Jamaica, NY. For some rare occasions that the product you ordered is backordered, we'll have it shipped directly from our manufacturer overseas.
- Currently, we do not offer faster shipping times, but that option will be available in the near future as we continue to build our fulfillment infrastructure. Thank you so much for your understanding and we promise your patience will be rewarded.
- Tracking information isn’t available for every country and might be delayed in updates.
- Additional fees such as customs fees may apply for international orders and we are not responsible for such fees.